Network issue impacting some of our customers Thursday 7th December 2023 15:43:05


We have experienced a spike in traffic on the BNIX platform while migrating members, Our teams are working hard to restore connectivity and our services should be up shortly. BNIX customers can contact our Service Desk at +32 (0)2 790 33 01. We apologize for the inconvenience.

Due to unexpected behavior this afternoon during a migration of the BNIX at Lumen, broadcast packets were being flooded and MAC addresses weren’t learned correctly. The isssue has been tackled by our vendor and the situation should be stable at the moment.

Some of our customers still experienced an issue. Our teams are still working hard to restore connectivity and our services should be back up and running shortly.